Reference

Privacy Policy for Your Account

Your account, wallet, and lobby activity are covered by this Privacy Policy from the moment you open an account with rokogacor.

DANA contextOVO wallet recordsGoPay checksQRIS receiptsDevice security

Explore Our Lobby Read FAQ

What This Policy Covers

rokogacor Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy explains how we handle the data you give us when you create an account, enter the lobby, contact support, or use wallet rails such as DANA, OVO, GoPay, and QRIS. We collect only the account details needed to run access, verify wallet activity,

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protect sessions, and answer your requests. We may record login time, device type, IP region, payment reference, chat transcript, and changes you make under Account > Security > Devices. If you are in Denpasar and switch from mobile browser to tablet, we use that device signal
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to help protect your session. Access and eligibility depend on local law and are available only where local law permits. We do not sell your personal data, and we limit internal access to teams that need it for account, wallet, security, or support work.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Three Ways to Ask Us

Privacy questions deserve a direct route, not a generic inbox. You can ask us to check your saved details, explain a cookie, correct an account field, or confirm which wallet reference is…

Live Chat Use live chat from the lobby footer between 09:00 and 01:00 WIB. Tell us it is a privacy request, then confirm your username and last login device so we can find the right account record.

WhatsApp Support Message our WhatsApp support line during 09:00 to 01:00 WIB for correction or access questions. We may ask for your registered phone number and one recent DANA, OVO, GoPay, or QRIS reference.

Email Request Send privacy requests by email if you need a written trail. Include your username, registered mobile number, and the exact data field you want checked, changed, or removed where our retention rules allow it.

ACCOUNT CARE

How We Handle Privacy Requests

We treat privacy work as part of account safety. That means wallet records, cookies, login devices, and support messages are handled with separate checks instead of one broad file.

Account Data

When you open an account, we store details such as username, phone number, login region, and account status. These fields let us keep your wallet activity tied to the correct profile and answer privacy questions accurately.

Wallet Records

DANA, OVO, GoPay, and QRIS records are kept as transaction references, not as a full copy of your wallet app. We use them to match deposits, check withdrawals, and resolve payment privacy questions.

Cookie Use

Cookies help remember your session, language choice, and device state. If you clear browser cookies, you may need to log in again and repeat a device check before entering the lobby.

Device Checks

Go to Account > Security > Devices to view recent phones, tablets, and browsers linked to your account. If a device looks unfamiliar, contact us so we can help secure the session trail.

Retention Rules

We keep account, wallet, and security records only as long as needed for service, dispute handling, and legal duties that apply to us. Some payment references must remain for reconciliation even after a change request.

Change Requests

You can ask us to correct phone details, update contact data, or explain stored account records. We verify your identity first, then tell you what can be changed, kept, or removed.

Questions About Your Privacy

These answers focus on the privacy choices you can make before and after you open an account. If your question involves a specific wallet receipt, device, or chat message, contact support with your username so we can check the correct record.

We collect account details such as username, phone number, login region, device type, and security status. We also keep wallet references when you use DANA, OVO, GoPay, or QRIS so payments match your account.

We keep payment references to confirm wallet activity, answer transaction disputes, and protect against account misuse. The record usually contains a reference code, time, amount, method name, and account match result.

Yes. Contact live chat, WhatsApp, or email with your username and registered phone number. We verify that the request comes from you before changing contact details or explaining why a field must remain.

Cookies remember your session, language choice, and device state so you do not repeat every step on each page. You can clear them in your browser settings, but login and device checks may restart.

Open Account > Security > Devices after logging in. You will see recent device activity we use for session safety. If a phone or browser looks wrong, contact support so we can help check it.

We share data only when needed for payment processing, security checks, technical hosting, support tools, or legal duties. We do not sell your personal data, and internal access is limited by work purpose.

We keep privacy request records for as long as needed to answer you, document the action taken, and meet account or payment duties. Some wallet and security records stay longer for reconciliation.

Privacy Policy for Your Account

Three Ways to Ask Us

How We Handle Privacy Requests

Account Data

Wallet Records

Cookie Use

Device Checks

Retention Rules

Change Requests

Questions About Your Privacy

01 What personal data do we collect when you open an account?

02 Why do we keep payment references from DANA, OVO, GoPay, and QRIS?

03 Can you ask us to change your account details?

04 How do cookies affect your privacy on mobile browser?

05 Where can you check devices linked to your account?

06 Do we share your data with other companies?

07 How long do we keep privacy request records?

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